Privacy Policy for Crown Gaming Chips
This Privacy Policy describes how Crown Gaming Chips (“we”, “us”, “our”) collects, uses and protects information about visitors to our website at https://www.crowngamingchips.com, with a focus on users located in the United Kingdom.
1. Consent
By using our website, you hereby consent to this Privacy Policy and agree to its terms. If you do not agree with this Policy, you should not use the Crown Gaming Chips website.
2. Information we collect
If you contact us directly, we may receive information such as your name, email address, the subject and contents of your message and any other details you choose to provide.
When you use the site, we and our service providers may also collect certain technical and usage data automatically, such as:
- IP address and approximate location;
- Browser type, device type and operating system;
- Pages visited, time and date of visits and time spent on pages;
- Referring URLs and basic diagnostic information.
3. How we use your information
We may use information we collect for purposes including:
- Operating, maintaining and improving the Crown Gaming Chips website;
- Understanding how visitors use our content and which pages are most useful;
- Responding to enquiries and requests you send via our contact channels;
- Developing new features, services and informational content for UK players;
- Detecting, preventing and addressing technical or security issues;
- Complying with legal obligations where applicable.
4. Log files
Crown Gaming Chips may use log file data in line with common website practices. Log files record visitors when they access the site. The information collected by log files can include IP addresses, browser type, Internet service provider, date and time stamp, referring/exit pages and possibly the number of clicks.
This information is used to analyse trends, administer the site, track general user movement on the website and gather demographic information. Log data is not linked to information that directly identifies individual visitors.
5. Cookies and similar technologies
Like many websites, we and our service providers may use cookies, pixels and similar technologies to provide core functionality, remember your preferences and understand how visitors use the site.
Some cookies are strictly necessary for the site to function. Others are non-essential and may be used for analytics or, where applicable, advertising and marketing purposes.
You can usually choose to accept or refuse different categories of cookies through the cookie banner or settings on our site, and you can manage cookies via your browser preferences. For more detail, see our cookie & tracking opt-out page.
6. Third-party partners
Crown Gaming Chips may contain links to third-party websites, including online casinos and other gambling-related services. We do not control these external sites and are not responsible for their content, security or privacy practices.
These third parties may use their own cookies and tracking technologies. Their collection and use of data is governed by their own privacy policies, which you should review carefully before providing any personal information or creating an account.
7. Advertising and analytics
We may work with analytics providers and, where relevant, advertising partners to understand how the site is used and to measure the performance of our content and links.
These partners may set cookies or use similar technologies to collect information about your visits to the Crown Gaming Chips website and other sites over time. Where required, we will seek your consent for the use of non-essential cookies or similar tracking technologies.
8. Data retention
We keep personal data only for as long as is reasonably necessary for the purposes described in this Privacy Policy, including to meet any legal, regulatory, tax, accounting or reporting requirements.
The specific retention period may vary depending on the nature of the data and the context in which it was collected (for example, contact form enquiries vs. technical logs).
9. Your data protection rights
Depending on your location and applicable law, you may have certain rights in relation to your personal data, such as:
- The right to access personal data we hold about you;
- The right to request correction of inaccurate or incomplete data;
- The right to request deletion of your personal data in certain circumstances;
- The right to object to or request restriction of particular processing;
- The right to withdraw consent where processing is based on consent;
- The right to data portability, where applicable.
To exercise any of these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before responding to your request.
10. Opt-out and preferences
You have the right to limit certain types of data use, particularly for marketing and non-essential analytics. Options may include:
- Adjusting your cookie preferences on our site;
- Using browser or device settings to block or delete cookies;
- Choosing not to click outbound links to third-party gambling sites;
- Contacting us to request that we stop using your data for specified purposes where legally required.
For practical steps on managing cookies and tracking on this site, please refer to our cookie & tracking opt-out page.
11. Information about children
Crown Gaming Chips is intended for adults aged 18 and over in the United Kingdom. We do not knowingly collect personal information from anyone under 18 years of age.
If you believe that a child has provided us with personal data, please contact us immediately so that we can investigate and take appropriate steps, including deleting such information where required.
12. International visitors
Crown Gaming Chips is written primarily for users in the United Kingdom. If you access the site from outside the UK, you do so on your own initiative and are responsible for compliance with local laws.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “last updated” date. Changes take effect when they are posted, unless otherwise stated.
14. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, you can contact us via our contact page or by email:
Email: support@crowngamingchips.com
Please do not include sensitive information (such as card details or passwords) in any email or contact form message. This Privacy Policy applies to your use of the website https://www.crowngamingchips.com and should be read together with our Terms and Conditions.