Before you contact us
We’re happy to hear from readers, but there are important limits to what we can help with:
We can respond to:
- Questions about how our comparison pages are structured;
- Requests to correct factual mistakes on this site;
- Concerns about how a brand is described in our content;
- General feedback on clarity, accessibility and tone.
We cannot help with:
- Refunds, account closures, verification or withdrawal issues;
- Legal, tax or financial advice of any kind;
- Recovering losses or “chasing” outcomes with an operator;
- Personal counselling or support for gambling problems.
For operator disputes, you must contact the casino directly and follow its complaints process. For support with gambling-related harm, please refer to our Responsible Gambling page.
Email (general enquiries):
support@crowngamingchips.com